Whitbread Supply Chain Logistics choose Chess as support organisation of the year

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Whitbread Supply Chain Logistics has presented its annual Support Organisation Of The Year award to Chess Logistics Technology for its implementation of new and upgraded warehouse management systems during the past year. Chess has provided warehouse management systems to the company for the past decade and has recently introduced advanced wireless voice controlled order picking and radio data terminals to manage operations at Whitbread s depot in Reading.

Whitbread Supply Chain Logistics made this award in recognition of the exemplary service provided by Chess during a year when they have done lots of development for us, especially on the new voice controlled order picking processes, says Andy Pickett, business systems manager at Whitbread Supply Chain Logistics who nominated Chess for the award. Chess has provided constant support 24 hrs a day throughout and we never find them lacking.

The Support Organisation Of The Year is selected by Whitbread Supply Chain Logistics from a shortlist nominated by its own staff. Chess was nominated by Andy Pickett and presented with the award at a special event in May.

Whitbread Supply Chain Logistics distributes food items to over 1800 sites for concepts such as Pizza Hut and TGI Friday s within the Whitbread Group. The integration by Chess of its Empirica Task-RF software module, voice technology and RF terminals with a WMS previously implemented by the company at Whitbread Supply Chain Logistics Reading depot led to a reduction of picking errors by 50 per cent. Whitbread also eliminated vast amounts of paper from the picking process and improved allocation of resources for improved customer service, increased stock accuracy and reduced costs.

Chess Logistics Technology Limited has provided software for logistics and distribution applications for more than twenty years and is recognised as a specialist in its field. The company has an extensive client list of national and international companies.

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