Performance is key with Empirica KPI

A new KPI module for the Empirica warehouse management system from Chess Logistics Technology allows users to track and report a wide range of warehouse metrics that help them to monitor, analyse and confirm performance. This information can be used internally to help drive a performance improvement programme and externally to audit and verify performance for third parties. Web enabled facilities allow authorised users to access data and reports.

Empirica KPI provides users with the information they need to prove performance as part of their service level commitments, says Alex Mills, Sales and Marketing Director at Chess. It will be especially useful for verifying performance in the growing number of third and fourth party logistics contracts but can be used in any warehouse to demonstrate inefficiencies and potential for improvement.

Empirica KPI monitors and reports key warehouse performance indicator information across a wide range of user-defined parameters. Users can choose which metrics they want to track and set threshold levels so that reports can isolate above and below par performance. Any information available to the WMS can be monitored and reported separately or in combination to provide a sophisticated view of operations. For example, inbound supplier and contractor performance can be measured for delivery and order compliance. Internal productivity factors include receipt processing times, load and offload times and picking and loading by operative. Customer service KPIs include load and despatch criteria and full order OTIF (on time, in full) statistics. Users can build a profile of their operations to develop greater understanding of underlying processes and identify areas where performance can be improved.

Third and fourth party logistics operators can deploy Empirica KPI to provide information to their clients in customer and business-centric ways that are meaningful to managers without direct responsibility for the logistics function. Used in conjunction with Empirica s web-enabling facilities and modules Empirica KPI provides authorised users with access to data and reports from any intranet location or over the web.

Empirica is a modular application with a wide range of warehouse management functions and powerful standard and web-based interface capabilities. Available at two entry levels Lite and WMS, Empirica has been designed for ease of use and rapid implementation for in-house, third party and contract based operations using conventional, RF or voice-based applications. Each version of Empirica offers an optimised solution for supply chain integration by providing customers and partners with access to real time inventory and stock information.

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