Pakfin

"Empirica’s Webview facility is important to our customers because they get accurate reports immediately, where previously it took a couple of days to check the stock and produce a report. We operate storage on seven sites and can now see what’s in all of them down to the location of any item or pallet."

Pakfin is one of the country’s leading magazine finishers, with a range of specialist part work services which enable it to manage large-scale contracts for major publishers.  Pakfin selected Empirica software to manage rework projects at its facilities in Earls Colne and Colchester, Essex.

Pakfin needs adequate warehouse space to accommodate returning pallets which may each hold up to 30 different titles before they can be sorted. Although Pakfin had established paper-based procedures for managing its operations the company recognised that computerised warehouse management would offer significant benefits in terms of stock control, operational efficiency and space utilisation.

Pakfin also needed processes for rework management and stock tracking that would enable it to enhance customer service. This meant increasing the quality of information accessible to its customers, - an issue resolved by Empirica’s Webview facility - which enables remote viewing of reports via web browser.