Consumer and Retail
The retail sector has been transformed in under 20 years from a footfall led high street or shopping centre experience to a seamless, multi-channel world with options to shop in store, online or via mobile. Presentation, brand engagement, availability and naturally, cost are the key elements in winning and retaining a customer base who need few excuses to shop around.
As a business affected by many economic factors, and heavily dependent on consumer behaviour including fashion, seasonality and shifting brand loyalty, the systems deployed to manage warehouses must offer the same dynamism as the sector itself. Integration with traditional and online merchandising sites, and integrated systems for customer delivery tracking are common needs.